Build Meaningful Relationships with your Customers. We are a cloud communications platform that connects brands and enterprises to their desired audience.
Zettatel Communications Limited is a leading provider of customer engagement solutions that are revolutionizing the way organizations connect with customers in Africa. With extensive local and global partnerships, Zettatel Communications prides itself in having a footprint virtually in every country and territory in the African continent.
We are the preferred messaging gateway for SME's and large corporate entities in Africa and a high quality international SMS routes provider for most aggregators who do not have a local presence in Africa.
Our mission is to offer collaborative and seamless connectivity to ensure swift, timely and secure spread of information and our vision is to be the first-line telecommunications support company with roots that connect Africa to the world.
At Zettatel we provide top of the line SMS solutions that have revolutionized how organizations in Africa do business. We help businesses across the world to reach any kind of target audience in Africa as per their business needs. Zettatel bulk SMS is not only used for marketing your business but is also used for delivering business-critical one time passwords, notifications, alerts and relevant communications to your clients.
We offer state-of-the-art bulk SMS services at the best rates. We empower you in connecting with people all over Africa and we have been successful in achieving this through our rich connections with telecommunication service providers all over Africa.
Social media and messaging apps have taken over the world; with WhatsApp leading the pack. The use of WhatsApp is very common today and all smartphones now come with WhatsApp preinstalled. There are over a billion WhatsApp users in the world and in Africa alone, we have over 190 million users. With such popularity, it goes without saying that WhatsApp is increasingly becoming the communication channel of choice for most online users and the businesses that are embracing this channel are having a competitive advantage.
We at Zettatel Communications are at the frontline in enabling businesses in Africa leverage this new platform for their success. Our WhatsApp business solutions can help your organization send notifications, updates, code confirmations and offer multi-agents customer support to your clients. We offer both one way and two-way WhatsApp bulk messaging. We have developed an omnichannel platform for this kind of messaging and the ability for our clients to easily set up WhatsApp chatbots with no coding knowledge required.
Survey & Reward
Whether you are conducting a corporate survey, political opinion survey, surveys on social issues or just undertaking an academic survey for your project, there is a reason to use our services. We offer state-of-the-art data collection solutions through SMS to shortcodes, Whatsapp messages, emails and online platform to collate the data. The solutions are fully featured and easy to use
Are your surveys/polls not getting participants? Sometimes, people need a little incentive to take part in a survey and we have taken care of this through our survey and reward technology. We can have your survey project connected such that after a participant completes the survey they get a reward through our own bulk Airtime system or through our M-Pesa B2C system. You can control the number of clients to gift, how much to gift and whether to everyone or through a random selection.
We can also help your company conduct surveys after a successful payment through mpesa where a client gets a message immediately to prompt them to rate the service they have just paid for and provide a feedback that will be helpful to improve your services. In today's competitive business world, you can't afford to miss an opportunity to know how your clients feel about your services, talk to us today for a demo.
All accounts come with a powerful, easy to use and free API access for you to connect your systems to our solutions. What more? We have free modules and plugins for popular systems like WordPress, WHMCS, Prestashop and OpenCart.
You can also use our API to resell our services directly from your custom system, however, we have a ready-made free whitelabel reseller access that uses your own logo and URL.
- – Send SMS
- – Send OTP
- – View Credit Balance
- – Schedule Messages
- – View Delivery Reports
- – Send Bulk WhatsApp Messages
- – Read Incoming Messages
- – Send Airtime
- – Do Survey and Polls
- – Send Mpesa Rewards after Survey
Why Customers Choose Us?
We are Swift
Our systems handle over 2,000 transactions per second.
We pride ourselves in having carrier-grade systems.
The integrity of our systems is a key component of our existence.
We have the most affordable prices in the market.
We handle the carrier complexities for you using state-of-the-art logic rules.
Free 24×7/365 Support
Round the clock amazing customer support team is ready to help you.
Our solutions are developer-friendly and compatible with any platform.
Detailed Delivery Reports
It is critical for our users to know how their campaigns are performing.